How will you know if your patient safety and quality project is meeting its objectives? Peter Drucker once said “What gets measured, gets managed.” In this course, students will learn why measurement is critical to quality improvement work. Equally important, they will learn which data sources provide the most meaningful information and tools for how and where to locate them. Finally, students will learn how to interpret data from their patient safety and quality projects to guide and modify them during implementation to maximize their chances of making a difference for patients.
Measuring the Success of a Patient Safety or Quality Improvement Project (Patient Safety VI)
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Measuring the Success of a Patient Safety or Quality Improvement Project (Patient Safety VI)
This course is part of Patient Safety Specialization
Instructor: Matt Austin
5,644 already enrolled
Included with 
What you'll learn
Describe why measurement is important to quality improvement work.
Locate external sources of quality and safety measures and associated performance data.
Identify those data that are useful for monitoring and evaluating quality improvement projects.
Skills you'll gain
Details to know
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Taught in English
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This course is part of the Patient Safety Specialization
When you enroll in this course, you'll also be enrolled in this Specialization.
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There are 4 modules in this course
In this module, learners will develop an understanding of what is performance measurement in healthcare, what constitutes a “good” performance measure, and basic frameworks that have been used for categorizing measures. Learners will become familiar with some of the well-known entities involved in performance measurement in healthcare and key challenges in the field.
What's included
8 videos1 assignment
In this module, learners will gain knowledge of the primary audiences for publicly reported performance measure sand some of the key measures that are currently reported. Learners will be exposed to some of the key websites that publicly report performance data and hear from a health system leader about some of the benefits and challenges of having a hospital’s quality and safety performance publicly available.
What's included
10 videos1 peer review
In this module, learners will develop an understanding of the different tools that are available to analyze data used in quality and safety improvement work and how the data can be visualized for different audiences.Two case studies will be shared to demonstrate how these data analysis and visualization tools can be used in a real-life setting.
What's included
6 videos1 assignment
In this module, learners will be exposed to how mixed-methods research, which includes integrating qualitative and quantitative data together, can be used successfully in quality improvement projects.Learners will also become familiar with how data and measures are used to evaluate the success of a quality improvement project. Two case studies will be shared to demonstrate how these concepts have been used in real-life quality improvement projects.
What's included
5 videos1 assignment
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Instructor
Instructor ratings
4.6 (24 ratings)Offered by
Explore more from Healthcare Management
Status: Free TrialJohns Hopkins University
Status: Free TrialJohns Hopkins University
Status: Free TrialJohns Hopkins University
Status: Free TrialJohns Hopkins University
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Reviewed on May 22, 2018
Finally we are here at the final stage. Interesting course content and Fantastic mentors. I am very grateful to both mentors and Coursera.
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Reviewed on Sep 6, 2020
This course was really helpful for me. But it is difficult to get peer reviews for the peer-graded assignment.
NK
4
Reviewed on Aug 28, 2020
Thanks a lot to make me in this wonderful opportunity to learn about patient safety and quality improvement.
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