Who is this program for?

<text variant="body1">This program is for you: <text variant="body1">· If you want to start or switch to a career in the field of Project Management. <text variant="body1">· If you are interested in the field of project management, just beginning to work with project management tools.

What jobs can I get with project management skills?

<text variant="body1">Prepare for a career in the high-demand field of project management. The project management skills you learn in this program prepare you for an entry-level role as a project manager. This program also prepares you for a variety of entry-level roles that require goal-driven problem-solving and strategic planning. <text variant="body1">These roles include: <text variant="body1">· Project Manager <text variant="body1">· Program Manager <text variant="body1">· Product Manager <text variant="body1">· Change Manager <text variant="body1">· Operations Manager <text variant="body1">· IT Project Manager <text variant="body1">· Construction Project Manager <text variant="body1">· Engineering Project Manager

Will I be able to complete this course online?

This course is completely online. You can access your lessons, readings, and assignments anytime and anywhere via the web or your mobile device.

How long does it take to complete the professional certificate?

It typically takes 4 months to complete the 9 courses. However, some learners may go through the content faster.

What will I get if I subscribe to this Certificate?

When you enroll in the course, you get access to all of the courses in the Certificate, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile.

Project Manager Engagement with Stakeholders

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Project Manager Engagement with Stakeholders

This course is part of Microsoft Project Management: Build Job-Ready Skills Professional Certificate

Instructor: Microsoft

7,186 already enrolled

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3 modules

Gain insight into a topic and learn the fundamentals.

62 reviews

Beginner level

Recommended experience

1 week to complete

at 10 hours a week

Flexible schedule

Learn at your own pace

3 modules

Gain insight into a topic and learn the fundamentals.

62 reviews

Beginner level

Recommended experience

1 week to complete

at 10 hours a week

Flexible schedule

Learn at your own pace

What you'll learn

Gain insight into the significance of communication in alignment with the organization's strategic goals and business needs.
Explore the influence of organizational culture, structure, and governance on project management decisions and outcomes.
Describe cultural nuances affecting project communications and stakeholder engagements, fostering effective collaboration across cultural boundaries.

Skills you'll gain

Details to know

Shareable certificate

Add to your LinkedIn profile

Assessments

15 assignments

Taught in English

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Learn more about Coursera for Business

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Build your Business Strategy expertise

This course is part of the Microsoft Project Management: Build Job-Ready Skills Professional Certificate

When you enroll in this course, you'll also be enrolled in this Professional Certificate.

Learn new concepts from industry experts
Gain a foundational understanding of a subject or tool
Develop job-relevant skills with hands-on projects
Earn a shareable career certificate from Microsoft

There are 3 modules in this course

In this course, you’ll learn about the vital role of communication in aligning with the organization's strategic goals and fulfilling its business needs. You'll learn to identify and address cultural nuances, fostering effective communication and collaboration across cultural boundaries to enhance project success. Additionally, you'll explore strategies for ensuring clarity, transparency, and alignment in project communications. You’ll also examine how organizational culture, structure, and governance influence project management decisions and outcomes. By recognizing the impact of these factors, you'll be better equipped to navigate complexities and implement strategies that align with the organization's overarching objectives.

After completing this course, you’ll be able to: • Discuss the importance of communication with the organization's strategic goals and business needs. • Discuss the impact of organizational culture, structure, and governance on project management decisions and outcomes. • Describe cultural nuances affecting project communications and stakeholder engagements in unique project environments. This is a great way to prepare for the industry-recognized PMI® Authorized PMP® Exam, a global standard in project management certification.

This module provides a comprehensive exploration of PMP communication and stakeholder key concepts. You will delve into building trust and influence among stakeholders, assessing stakeholder needs and developing effective communication strategies. From understanding core concepts to hands-on activities, you will gain the expertise needed for effective communication with stakeholders

What's included

11 videos9 readings6 assignments1 discussion prompt

11 videos Total 54 minutes

Introduction to the course: Project Manager Engagement with Stakeholders 5 minutes
Who are stakeholders? 5 minutes
Introduction to trust and influence 4 minutes
Introduction to assessing stakeholder needs 4 minutes
Stakeholder dynamics 7 minutes
Introduction to stakeholder mentoring 4 minutes
Stakeholder roles and needs 4 minutes
Stakeholder engagement 5 minutes
Stakeholder performance domain 5 minutes
Coaching and mentoring 5 minutes
Module Summary: Engaging with stakeholders 5 minutes

9 readings Total 90 minutes

Course syllabus 10 minutes
How to be successful in this course 10 minutes
Communication with stakeholders 10 minutes
Techniques for building trust with stakeholders 10 minutes
Agile environments 10 minutes
Stakeholder Power Interest Grid 10 minutes
Requirements gathering 10 minutes
Principles of effective mentoring 10 minutes
Additional resources: Engaging with stakeholders 10 minutes

6 assignments Total 115 minutes

Activity: Trust and influence 20 minutes
Knowledge Check: Trust and influence 15 minutes
Activity: Using the Power Interest Grid 20 minutes
Knowledge check: Using the Power Interest Grid 15 minutes
Knowledge check: Mentoring stakeholders 15 minutes
Module Quiz: Engaging with stakeholders 30 minutes

1 discussion prompt Total 10 minutes

What do you hope to learn? 10 minutes

In this module, you will explore the importance of managing communications in project management. The focus is on effective communication methods, conflict resolution techniques, and strategies for building consensus, all based on the principles of PMBOK 7, the Process Guide, and the Agile Practice Guide. Hands-on activities and quizzes are designed to reinforce theoretical knowledge, ensuring you are well-equipped to manage communications in project management.

What's included

12 videos7 readings6 assignments

12 videos Total 65 minutes

Introduction to communication methods 5 minutes
Organizational change and communication 6 minutes
Introduction to project integration management 5 minutes
Impact of unresolved conflict on project success 5 minutes
Relevant documents, plans, and templates 6 minutes
User story mapping and feedback mechanisms 5 minutes
Change management plan 5 minutes
RACI chart 5 minutes
Stakeholder register 5 minutes
Building consensus among stakeholders 6 minutes
Communication and stakeholder engagement plans 6 minutes
Module summary: Managing communications 6 minutes

7 readings Total 65 minutes

Types of communication 10 minutes
Cultural sensitivity 10 minutes
The project manager as an integration manager 10 minutes
Sample relevant documents, plans, and templates 10 minutes
Additional tools and techniques 10 minutes
Tailoring communication strategies 10 minutes
Additional resources: Managing communications 5 minutes

6 assignments Total 120 minutes

Activity: Communication methods 20 minutes
Knowledge check: Communication methods 15 minutes
Activity: Communicate to resolve conflict 20 minutes
Knowledge check: Conflict resolution 15 minutes
Activity: Stakeholder communication plan 20 minutes
Module quiz: Managing communications 30 minutes

In this module, you’ll put your skills into practice. You’ll reflect on the key learning points that you reviewed during the course and complete the final assessment and hands-on activity.

What's included

2 videos2 readings3 assignments1 discussion prompt1 plugin

2 videos Total 9 minutes

Course recap: Communication with stakeholders 6 minutes
Congratulations 3 minutes

2 readings Total 20 minutes

About the final project and assessment 10 minutes
Next steps 10 minutes

3 assignments Total 160 minutes

Activity: Identify the key stakeholders and develop a communications plan 40 minutes
Self-review: Communication with stakeholders 30 minutes
Course quiz: Communication with stakeholders 90 minutes

1 discussion prompt Total 10 minutes

Reflect on learning 10 minutes

1 plugin Total 10 minutes

Exemplar: Communication with stakeholders 10 minutes

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Instructor

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Microsoft

287 Courses 2,385,456 learners

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Frequently asked questions

This program is for you:

· If you want to start or switch to a career in the field of Project Management.

· If you are interested in the field of project management, just beginning to work with project management tools.

You don’t need any background knowledge to take this Professional Certificate. Whether you’re just starting out or a professional in a relevant field, this program can be the right fit for you.

Whether you’re looking to start a new career or change your current one, Professional Certificates help you become job ready. Apply your new skills on hands-on projects that showcase your expertise to potential employers and earn a career credential to kickstart your new career.

Project managers are skilled and organized professionals who equip their teams with the tools to succeed and evolve through projects. The role of the project manager professional includes planning, executing, monitoring, controlling, and closing projects. They play a critical role in ensuring that projects are completed on time, within scope, and within budget while meeting the desired goals and objectives.

Prepare for a career in the high-demand field of project management. The project management skills you learn in this program prepare you for an entry-level role as a project manager. This program also prepares you for a variety of entry-level roles that require goal-driven problem-solving and strategic planning.

These roles include:

· Project Manager

· Program Manager

· Product Manager

· Change Manager

· Operations Manager

· IT Project Manager

· Construction Project Manager

· Engineering Project Manager

Yes. We highly recommend taking the courses of each certificate program in the order they are presented. The content in the courses builds on information from earlier courses. The final course contains a practice exam that assesses your knowledge of the content covered in the previous courses. As such, it makes the most sense to take the courses in the order they are presented.

When you complete this Professional Certificate, you’ll have an understanding of the fundamental concepts of project management and how they apply to an enterprise environment including:

• Motivating people and teams through all phases of a successful project.

• Using predictive, agile and hybrid approaches to determine which way of working is best for each project.

• Highlighting the success of a project and its impact on overall strategic organizational goals.

You’ll also be prepared to take the industry-recognized PMI® Authorized PMP® Exam, a global standard in project management certification.

To access the course materials, assignments and to earn a Certificate, you will need to purchase the Certificate experience when you enroll in a course. You can try a Free Trial instead, or apply for Financial Aid. The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.