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    Back to Quality Improvement and Management

    Learner Reviews & Feedback for Quality Improvement and Management by Board Infinity

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    4.3
    stars
    199 ratings

    About the Course

    Course Description: This course offers a comprehensive introduction to Quality Improvement and Management, covering fundamental
    concepts, advanced techniques, ISO standards, and strategies for enhancing customer satisfaction. It is designed to equip participants with the
    knowledge and skills necessary to implement quality improvement principles effectively in various settings. Learning Objectives: By the end of
    this course, you will be able to: Apply foundational principles of quality improvement and management by analyzing, evaluating, and
    implementing quality enhancement strategies. Utilize advanced quality improvement tools and techniques, such as the PDC...
    ...

    Top reviews

    AS

    Dec 1, 2024

    Filled StarFilled StarFilled StarFilled StarFilled Star

    Very easy to follow along, repetition of key ideas helped with memorizing them. It was also important for the key ideas to be connected across different modules.

    NA

    Jan 27, 2025

    Filled StarFilled StarFilled StarFilled StarFilled Star

    I love how easy it is to follow this course. The clear and loud voice projection helps me stay focused, and the learning materials are well-organized.

    Filter by:

    1 - 25 of 44 Reviews for Quality Improvement and Management

    Filled StarFilled StarStarStarStar

    By Wesley H

    •

    Oct 3, 2024

    While the material is good, I found it to be extremely difficult to pay attention to the instructor. Hard to understand, poor audio, lack of punctuation and spoke fast. Very little interaction for the student and some of the graded quizzes had questions that had more to do with the next module than the current one. It is also extremely repetitive. 2 stars only for the actual content

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    By Zijia Y

    •

    Nov 9, 2024

    First of all, thank you very much for the instructor's presentation. I have learned many concepts and foundational theories about QM. However, I must ask: As a student yourself, could you actually endure attending your own lecture? The excessive text, abstract concepts, and complete lack of practical case studies make it hard to follow. Simply reading through slides, without any engaging elements, makes the session extremely dull. Since this course is about quality management and students are the customers, have you considered the student experience? Repeating the same concept across multiple chapters wastes a significant amount of time. I strongly recommend removing most of the course content and retaining only 1-2 of the most valuable sessions.

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    By G

    •

    Oct 11, 2024

    The entire course is an information dump. There aren't any practical cases being discussed. Pretty useless

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    By Daniel M

    •

    Jan 26, 2025

    I recommend this as a refresher course only. Pros: The course is thorough. Cons: The material is presented in a dry manner and the instructor mostly plows through content without enough discussion. To be fair, there are a few videos dedicated to real world examples (need more of this content).

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    By Sheridan

    •

    Nov 12, 2024

    Every section is the same thing as the one prior. Lot's of doubling up on the same information. Instructor is hard to listen too/stay engaged with.

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    By Nguyen H T

    •

    Jan 2, 2025

    This course is so so basic and ill-prepared. The instructor just simply reads the slides word-by-word, nothing was added to help illustrate. The texts are simply summarized in the reading section. Thus, I can instead reading instead of listening to all the videos. The content doesn't include anything specialized, thus a few videos at the beginning seems to be fine, but later it is so theoretical. My recommendation: DO NOT TAKE THIS COURSE or PAY FOR THIS!

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    By Kanya N

    •

    Nov 26, 2024

    I really enjoyed the course the videos and notes are all loud and clear. The course was 100%

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    By Qasim M

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    Sep 18, 2024

    I recently completed the Quality Improvement and Management online course, and I found the material to be quite comprehensive and well-structured. The content covered essential concepts and frameworks that are crucial for understanding quality management in various contexts. However, I believe the course would greatly benefit from including more interactive exercises and practical applications to help reinforce the learning and allow participants to master the concepts effectively.

    Filled StarFilled StarFilled StarStarStar

    By Michał G

    •

    Sep 30, 2024

    The course provides useful information, but many of the points are repeated multiple times across different lessons. The instructor reads directly from the presentation, which makes the delivery very monotonous and discourages active listening. It is difficult to stay focused because the material is presented in a flat tone. While the content meets expectations from a substantive standpoint, the format leaves much to be desired.

    Filled StarFilled StarStarStarStar

    By Michelle S

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    Feb 16, 2025

    This course did not meet my expectations for Coursera content. The delivery was robotic and the videos were filled with background noise, mispronunciations and misspellings in the subtitles, which is ironic given the topic. I will not take another course by Board Infinity.

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    By Veronica G

    •

    Jan 14, 2025

    There is some useful information in the course especially around QSM tools and ISO 9001, but 1/2 to 2/3 of the material is unnecessarily repetitive. This course could have been half as long and still conveyed all the same information.

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    By Sana A K

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    Jan 23, 2025

    Lack of LinkedIn Shareable certificate

    Filled StarFilled StarFilled StarFilled StarFilled Star

    By Edgar T

    •

    Nov 17, 2024

    Taking this course was an incredible experience! It not only guided me through the entire quality system but also deepened my understanding in ways I never expected. I now have a crystal-clear vision of all quality areas, covering everything from broad concepts to intricate details. The course was packed with real case studies that made the learning process engaging and practical, and I got to dive into essential tools and techniques that are truly game-changers!

    Filled StarFilled StarFilled StarFilled StarFilled Star

    By Amanda S

    •

    Dec 1, 2024

    Very easy to follow along, repetition of key ideas helped with memorizing them. It was also important for the key ideas to be connected across different modules.

    Filled StarFilled StarFilled StarFilled StarFilled Star

    By Nurfatihah A

    •

    Jan 27, 2025

    I love how easy it is to follow this course. The clear and loud voice projection helps me stay focused, and the learning materials are well-organized.

    Filled StarFilled StarFilled StarFilled StarFilled Star

    By Hernan S

    •

    Oct 8, 2024

    This is a solid foundation. Gain a deep understanding of necessary measurements and customer requirements.

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    By Jose B

    •

    Apr 16, 2025

    Modest introduction to Quality Improvement and Management. It was a good course and informative.

    Filled StarFilled StarFilled StarFilled StarFilled Star

    By naseem u

    •

    Jan 28, 2025

    found very informative which can make you able to qualify charted quality institute cqi

    Filled StarFilled StarFilled StarFilled StarFilled Star

    By Abdul H

    •

    Nov 29, 2024

    Its a great course with a unique blend of knowledge and skill. Overall its great.

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    By AndrewT

    •

    Jan 3, 2025

    Insightful, practical examples on Quality Control and Assurance.

    Filled StarFilled StarFilled StarFilled StarFilled Star

    By Isaac L

    •

    Oct 7, 2024

    Honestly the course is insightful and highly recommended

    Filled StarFilled StarFilled StarFilled StarFilled Star

    By andi

    •

    Jan 18, 2025

    coursera help me to gain more knowledge

    Filled StarFilled StarFilled StarFilled StarFilled Star

    By mohan k

    •

    Jan 7, 2025

    Content and explanation found good

    Filled StarFilled StarFilled StarFilled StarFilled Star

    By Md. S I

    •

    Oct 28, 2024

    Very helpful and easy to learn.

    Filled StarFilled StarFilled StarFilled StarFilled Star

    By John M B

    •

    Oct 22, 2024

    Excellent material

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