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Learner Reviews & Feedback for Start the UX Design Process: Empathize, Define, and Ideate by Google

4.8
stars
16,344 ratings

About the Course

Start the UX Design Process: Empathize, Define, Ideate is the second course in a certificate program that will equip you with the skills needed to apply to entry-level jobs in user experience (UX) design. In this course, you’ll complete the first phases of the design process for a project that you’ll be able to include in your portfolio. You will learn how to empathize with users and understand their pain points, define user needs using problem statements, and come up with lots of ideas for solutions to those user problems. Current UX designers and researchers at Google will serve as your instructors, and you will complete hands-on activities that simulate real-world UX design scenarios. Learners who complete the seven courses in this certificate program should be equipped to apply for entry-level jobs as UX designers. No previous experience is necessary. By the end of this course, you will be able to: - Empathize with users to understand their needs and pain points. - Create empathy maps, personas, user stories, and user journey maps to understand user needs. - Develop problem statements to define user needs. - Generate ideas for possible solutions to user problems. - Conduct competitive audits. - Start designing a mobile app, a new project to include in your professional UX portfolio....

Top reviews

AC

May 10, 2021

Beautifully designed course that is user friendly, and SUPER easy to use/navigate. The course has engaging and entertaining content that makes it easy to stay engaged and motivated. Nice job Google!!

SR

Nov 22, 2021

This course has excellent information and guidance that allowed me to get to know my user, know what he wants, how to use it, and for the user to guide me how I can further improve my product design.

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2676 - 2700 of 2,895 Reviews for Start the UX Design Process: Empathize, Define, and Ideate

By Geo J

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Apr 23, 2025

Some Core foundation(Theory)

By Akshay M

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Aug 3, 2023

Its great start for begginer

By Ruby E

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Jun 20, 2022

Very through and informative

By khalifa m

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Nov 29, 2021

Good Course. Learned a lot.

By Michael A

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Jul 23, 2023

Interesting and expository

By Yash J

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May 24, 2023

Bit too hard to understand

By Monika P

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Jul 17, 2022

Amazing ....Awesome tutor.

By RAJ K M

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May 9, 2022

great learing experience.

By Pearloo

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Nov 21, 2022

Loved taking this course

By Waseem K

•

Mar 24, 2022

Nice but a bit lengthy..

By Vladimir V

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Oct 9, 2021

Excellent experience !!!

By Harikrishan D

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Jan 31, 2023

More and more knowledge

By Fatemeh

•

Sep 24, 2022

It was a great course.

By Girish B

•

Aug 7, 2021

full pack of knowledge.

By Asak A

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Dec 22, 2022

A bit slow but helpful

By Amanda S M

•

May 12, 2025

I really enjoyed this

By Leo H

•

Apr 30, 2023

it was a good process

By Aishwarya N

•

Feb 24, 2023

Course is really good

By Avanti M

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Feb 4, 2023

Very good experience.

By Pravallika S

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Nov 2, 2022

very good explanation

By Navaneetha k

•

Mar 22, 2022

very good and usefull

By Mohammad F

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Apr 17, 2023

good but quit boring

By Nada B

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Apr 11, 2022

amazing, very useful

By Israel i

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Nov 1, 2023

thank your coursera

By Johan B G

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Oct 12, 2023

good and simplified