AH
Oct 3, 2018
Starting from scratch, I feel like I've gained a great basic understanding of IT support. It was informative, and it has motivated me and left me hungry for more. I am pumped to start the next course!
SA
Mar 12, 2022
I am very pleased to attend this course. I made a start in the field of IT with this course. Videos and texts are very clear, speakers are very good. Examples from real life are very useful to embody.
By Francisco J B
•Sep 22, 2019
Very interesting to know how things work with computers. It is just so much that goes on! I have learned a lot!
By Justin A
•Sep 6, 2019
Needs to have more pop up questions during the videos, that would help some people retain the info even better.
By Juston F
•Aug 1, 2019
Amazing instructor! Really helped me understand certain things by breaking them down into more basic examples.
By Deleted A
•May 19, 2019
I really like this. It's been great to reinforce what I already know and interject new ideas into my learning.
By Khan N
•May 10, 2019
Great learning. As stated, it is a fundamental course which give you an insight before taking on other courses.
By Stanley L
•May 2, 2019
Good course content but please include a summary PDF of all the slides used in the course for revision purposes
By Bryan M
•Jan 23, 2019
This course builds a great base for the understanding of the basic knowledge of a Technical Support Specialist.
By Deleted A
•Jul 29, 2018
Very help. Felt like a refresher for information I already knew and enjoyed learning some new concepts as well.
By vishnu
•Jul 19, 2018
This is one of the best course I have ever taken . Labs are really awesome and explanations are clear to follow
By John N
•Apr 23, 2018
I’m a former IT consultant from 15 years ago. This course is a great overview and introduction into IT support!
By Jesus E J
•Aug 14, 2025
Very informative, and this course does a great job at breaking down the fundamentals of information technology
By Fernando
•Apr 8, 2025
Excelente en el contenido y muy claro los temas, para alguien que va empezando en este rubro de la tecnología.
By Mikhail L
•Feb 25, 2025
Detailed and easy to understand even for very beginner. But still useful for those who know some basics in IT.
By Nenye L
•Feb 11, 2025
This course has really opened my eyes to the things i don't know about IT support. i fine the course inspiring
By judica k
•Jun 17, 2024
Thanks google for Good course i hope can help me to start living again after loosing hope in gaining knowledge
By Deleted A
•May 12, 2024
very easy to follow along. At times it does spend too much time on certain topics but overall very good. 4.8/5
By Melissa M
•Jun 10, 2023
I enjoyed the process. It was very insightful and detailed. I will definitely recommend to family and friends.
By His a
•May 1, 2023
The course was well organized and thorough it helps you to learn the fundamental skills of an IT Support role.
By Ambrish K
•Mar 26, 2023
This is an excellent course to understand the IT into from zero to deep and love the way course is customized.
By Joseph O
•Oct 8, 2022
Want to say a big thank you to Coursera, you have really helped me in kickstarting my IT career on a new level
By Ramon B
•Jun 27, 2022
alot of great information learned that I didn't know about, made course easy to understand and gain knowledge
By Firoz A
•Jun 24, 2022
I am very much happy about this learning path by Google with Coursera.
Thank you all
Thanks for this opportunity
By kevin v
•May 19, 2022
This was awsome. Ive taken some other classes on coursera that should be looking at your work as an example!!!
By Paul N
•Jan 22, 2022
One of the best decisions I made! I would highly recommend this to anyone who wishes to begin their IT career.
By Harsh P
•Jan 18, 2022
Google IT Support course is a beautifully curated course for beginners that you you will find on the Internet.