IBM
IBM IT Project Manager Professional Certificate
IBM

IBM IT Project Manager Professional Certificate

Launch your career as an IT project manager. Get job-ready and prep for the Certified Associate in Project Management (CAPM) certification exam.

John Rofrano
IBM Skills Network Team
Daniel C. Yeomans

Instructors: John Rofrano

Included with Coursera Plus

Earn a career credential that demonstrates your expertise

(1,182 reviews)

Beginner level
No prior experience required
4 months at 10 hours a week
Flexible schedule
Earn a career credential
Share your expertise with employers
Earn a career credential that demonstrates your expertise

(1,182 reviews)

Beginner level
No prior experience required
4 months at 10 hours a week
Flexible schedule
Earn a career credential
Share your expertise with employers

What you'll learn

  • Master the most up-to-date practical skills and tools IT project managers use in their daily roles

  • Learn Agile concepts of adaptive planning, iterative development, and continuous improvement leading to early deliveries and high customer value

  • Track and manage projects, including addressing difficult client situations and how activities shift throughout the project management lifecycle

  • Apply your new skills to real-world projects and hands-on labs

Overview

What’s included

Shareable certificate

Add to your LinkedIn profile

Taught in English
148 practice exercises

Professional Certificate - 11 course series

What you'll learn

  • Explain project management, its benefits, and the role it plays in projects

  • Describe who project managers work with, different project management methodologies, and recent trends in project management

  • Summarize the typical responsibilities of a project manager and the skill sets needed to fulfill those responsibilities

  • Compare and contrast different industries, paths, and possible career progressions available to project management professionals

Skills you'll gain

Project Management, Agile Methodology, Stakeholder Management, Project Management Life Cycle, IT Management, Information Technology, Agile Project Management, Relationship Management, Communication, Project Risk Management, Project Planning, Project Coordination, and Project Implementation

What you'll learn

  • Compare and contrast predictive and adaptive project management models

  • Investigate how to lead effective meetings and how motivating your team can lead to project success

  • Create planning documents and others that help you scope a project, plan project schedules, and create accurate budgets

  • Apply processes and tools that drive project initiation

Skills you'll gain

Project Management, Project Management Institute (PMI) Methodology, Project Management Life Cycle, Project Documentation, Decision Making, Quality Management, Stakeholder Engagement, Work Breakdown Structure, Stakeholder Management, Project Planning, Earned Value Management, Cost Management, Team Leadership, Project Scoping, Risk Management, Project Schedules, and Agile Project Management

What you'll learn

  • Describe different project lifecycles including waterfall and adaptive lifecycles.

  • Demonstrate information sharing techniques to improve communication effectiveness with team members and external stakeholders.

  • Perform an end-to-end risk analysis including SWOT analysis, risk register, and risk matrix.

  • Create executable risk response strategies to avoid or mitigate threats and exploit or enhance opportunities.

Skills you'll gain

Risk Management, Project Management Life Cycle, Project Risk Management, Stakeholder Management, Risk Mitigation, Project Documentation, Risk Analysis, Conflict Management, Communication, Project Management Institute (PMI) Methodology, Systems Development Life Cycle, Agile Methodology, Active Listening, Project Management, Project Management Software, and Stakeholder Communications

What you'll learn

  • Discuss ways to foster a healthy environment for team members and explain the effects of empowering team members.

  • Demonstrate better project communications by applying different communication skills and mediums.

  • Apply leadership skills to get positive project outcomes, build trusting teams, and establish strong stakeholder relationships.

  • Demonstrate increased stakeholder engagement by applying the knowledge and skills to acquire resources and keep stakeholders involved in the project.

Skills you'll gain

Leadership, Communication, Emotional Intelligence, Stakeholder Communications, Negotiation, Stakeholder Engagement, Resource Management, Stakeholder Management, Team Leadership, Project Schedules, Resource Allocation, Project Management Institute (PMI) Methodology, Project Management, Project Coordination, Leadership and Management, Resource Planning, Stakeholder Analysis, Technical Communication, Decision Making, and Scheduling

What you'll learn

  • Define operating systems, computer components, programming concepts, databases, and explain the differences between commercial and open software

  • Summarize the importance of computer networks, including wired and wireless connections; explore network resources and storage types in MS Windows

  • Describe how to protect against security threats, address public browsing security concerns, and list password management best practices

  • List the benefits of cloud computing, describe the cloud infrastructure layer, virtual machines, and summarize features of ticketing systems

Skills you'll gain

Cloud Computing, Computer Networking, Operating Systems, Computer Hardware, Cybersecurity, Network Troubleshooting, Virtual Private Networks (VPN), Information Technology, Technical Support and Services, Data Storage, Hardware Troubleshooting, Database Software, Software Installation, Project Management, and IT Infrastructure

What you'll learn

  • Explain the principles of software engineering, the Software Development Life Cycle (SDLC), and software development tools, technologies, and stacks

  • Differentiate between programming language types and apply basic programming constructs such as loops, conditionals, and functions using Python

  • Summarize key software architecture and design approaches, including common architectural and deployment patterns

  • Outline the roles, skills, and career paths in software engineering

Skills you'll gain

Software Engineering, Software Development Life Cycle, Unified Modeling Language, Back-End Web Development, Front-End Web Development, Object Oriented Design, Software Architecture, Web Development, Application Development, Agile Methodology, Software Design, Integrated Development Environments, Programming Principles, Software Design Patterns, Python Programming, and Scrum (Software Development)

What you'll learn

  • Adopt the 5 practices of Agile, a subset of DevOps: small batches, minimum viable product, pair programming, behavior- and test-driven development.

  • Write good user stories, estimate and assign story points and track stories using a kanban board. Incorporate Scrum artifacts, events, and benefits.

  • Create and refine a product backlog using the sprint planning process. Produce potentially shippable product increments with every iteration.

  • Create burndown charts to forecast the ability to meet a sprint goal. Use metrics to enhance performance, productivity, and client satisfaction.

Skills you'll gain

Agile Methodology, Sprint Planning, Backlogs, Kanban Principles, User Story, Sprint Retrospectives, Workflow Management, Continuous Improvement Process, Agile Project Management, Team Building, Agile Software Development, Performance Measurement, Lean Methodologies, and Team Management

What you'll learn

  • Summarize the role of the Scrum Master to include a position description, benefits of the position, and key skills essential to success.

  • Compare and contrast the role of the Scrum Master to a traditional project manager.

  • Describe opportunities for Scrum Masters in the current work environment to include potential employment, job requirements, and salary ranges.

  • Define certification opportunities in Agile and Scrum to include Scrum Alliance CSM, PMI-ACP, and PMI-DASM.

Skills you'll gain

Sprint Planning, Agile Project Management, Agile Methodology, Communication, Meeting Facilitation, User Story, Sprint Retrospectives, Project Management, Stakeholder Management, Analysis, Team Building, and Job Analysis

What you'll learn

  • Demonstrate end-to-end project knowledge of Project Manager capabilities

  • Manage scope, resources, and kick off a project as a project manager

  • Plan a project using adaptive methodologies such as Scrum and Sprints

  • Create predictive method artefacts such as a work breakdown structure, network diagram, quality and communications plans, and a risk register

Skills you'll gain

Risk Management, User Story, Agile Project Management, Project Management, Project Management Life Cycle, Sprint Planning, Backlogs, Work Breakdown Structure, Project Closure, Scrum (Software Development), Project Controls, Project Performance, Leadership, Management Reporting, Project Planning, Project Documentation, Recruitment, Project Portfolio Management, Peer Review, and Project Risk Management

What you'll learn

  • Prepare for the CAPM certification by taking a simulated exam consisting of 150 questions

  • Learn effective strategies and techniques to optimize your exam results, such as time management, question prioritization, and leveraging strengths

  • Understand the CAPM exam format, duration, topics, and objectives, enabling you to focus on the topics that matter most

  • Receive guidance on locating course resources to refresh your learning on specific exam topics

Skills you'll gain

Risk Management, Project Management Life Cycle, Business Analysis, Cost Management, Project Management Institute (PMI) Methodology, Leadership, Project Schedules, Project Planning, Scope Management, and Project Management

What you'll learn

  • Explain the role of a project manager, career opportunities, the roles, titles, responsibilities and the required skills and competencies

  • Create a resume, portfolio, and cover letter based on the job requirements and apply tips and best practices to prepare for a job interview

  • Describe various interview question types, including  industry, skills and experience, and behavioral, and how to respond to them effectively

  • Discuss post-interview actions required to position yourself for success and apply tips to help during salary negotiation

Skills you'll gain

Interviewing Skills, Applicant Tracking Systems, Project Management, Professional Networking, Negotiation, Recruitment, LinkedIn, Verbal Communication Skills, Writing and Editing, and Communication Strategies

Earn a career certificate

Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.

Instructors

IBM Skills Network Team
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Daniel C. Yeomans
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John Rofrano

Top Instructor

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Bethany Hudnutt
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Offered by

IBM
SkillUp

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¹ Median salary and job opening data are sourced from Lightcast™ Job Postings Report. Content Creator, Machine Learning Engineer and Salesforce Development Representative (1/1/2024 - 12/31/2024) All other job roles (10/1/2024 - 10/1/2025)