Microsoft
Microsoft Public Relations and Communications Associate Professional Certificate
11,730 enrolled
Microsoft

Microsoft Public Relations and Communications Associate Professional Certificate

Launch your career in public relations. In this program, you’ll learn in-demand skills that will have you job-ready in 5 months or less. No degree or experience required.

Included with Coursera Plus

Earn a career credential that demonstrates your expertise

(110 reviews)

Beginner level

Recommended experience

Flexible schedule
5 months at 6 hours a week
Earn a career credential
Share your expertise with employers
Earn a career credential that demonstrates your expertise

(110 reviews)

Beginner level

Recommended experience

Flexible schedule
5 months at 6 hours a week
Earn a career credential
Share your expertise with employers

Overview

  • Plan basic public relations and communications strategies and identify and evaluate metrics for strategy success

  • Create, organize, and manage various pieces of content for public relations campaigns

  • Develop a plan to cultivate and maintain relationships with media professionals and leverage relationships for crisis management and brand building

  • Develop strategies for effectively integrating multiple communication channels to deliver a cohesive message across a PR campaign

What’s included

Shareable certificate

Add to your LinkedIn profile

Taught in English
159 practice exercises

Professional Certificate - 5 course series

What you'll learn

  • Describe public relations and it's role and importance across various organization types

  • Identify and evaluate essential components of public relations campaign strategy

  • Explain core media relations principles including how to craft a media pitch

Skills you'll gain

Category: Media Relations
Category: Crisis Management
Category: Public Relations
Category: Generative AI Agents
Category: Content Creation
Category: Target Audience
Category: Program Evaluation
Category: Social Media
Category: Strategic Communication
Category: Communication Planning
Category: Press Releases
Category: Marketing and Public Relations
Category: Generative AI
Category: Ethical Standards And Conduct

What you'll learn

  • Distinguish different types of PR content based on their purpose and function within a PR campaign

  • Apply editing and proofreading best practices to ensure the quality and effectiveness of PR content

  • Develop strategies for organizing and managing various types of PR content efficiently

  • Effectively plan and schedule PR campaign content for optimal impact using a content calendar that is aligned with a PR strategy

Skills you'll gain

Category: Content Management
Category: Content Creation
Category: Content Development and Management
Category: Content Management Systems
Category: Generative AI Agents
Category: Proofreading
Category: Editing
Category: Press Releases
Category: Social Media Campaigns
Category: Writing and Editing
Category: Marketing and Public Relations
Category: AI Personalization
Category: Public Relations
Category: Promotional Materials
Category: Content Marketing
Category: Media and Communications
Category: Web Content
Category: Content Strategy
Category: Promotions and Campaigns

What you'll learn

  • The core principles and strategies for effective crisis communication for different types of crises

  • How to initiate and maintain beneficial relationships with various media outlets and how to leverage those relationships in times of crisis

  • How to develop a crisis communication plan that integrates media relations and AI capabilities for both internal and external communication

Skills you'll gain

Category: Crisis Management
Category: Media Relations
Category: Stakeholder Communications
Category: Real Time Data
Category: Internal Communications
Category: Media Strategy
Category: Communication Planning
Category: Incident Management
Category: Public Relations
Category: Communication Strategies
Category: Generative AI Agents
Category: Press Releases

What you'll learn

  • Develop strategies for integrating multiple communication channels to deliver a cohesive and effective campaign

  • Craft compelling PR messages with powerful storytelling and tailor these messages to various PR scenarios

  • Enhance the effectiveness of communication and storytelling strategies with AI tools

  • Create a comprehensive blueprint for effective integrated campaigns while streamlining your PR processes

Skills you'll gain

Category: Integrated Marketing Communications
Category: Public Relations
Category: Storytelling
Category: Media Strategy
Category: Campaign Management
Category: Communication Planning
Category: Marketing Communications
Category: Content Creation
Category: Target Audience
Category: Ethical Standards And Conduct
Category: Strategic Communication
Category: Performance Measurement
Category: Marketing and Public Relations
Category: Media and Communications
Category: Performance Analysis
Category: Generative AI Agents
Category: Digital Media Strategy

What you'll learn

  • Conduct a stakeholder analysis to identify key stakeholders and their potential impact and influence in various PR scenarios

  • Analyze key metrics to assemble basic reports that summarize PR campaign results

  • Develop a strategic plan for communication with community and government stakeholders that integrates their specific concerns

  • Implement strategies for stakeholder engagement and the integration of their feedback through a PR campaign

Skills you'll gain

Category: Stakeholder Engagement
Category: Stakeholder Management
Category: Performance Reporting
Category: Stakeholder Communications
Category: Business Reporting
Category: Public Relations
Category: Strategic Communication
Category: Data Visualization
Category: Report Writing
Category: Relationship Building
Category: Public Affairs
Category: Communication Planning
Category: Communication Strategies
Category: Interviewing Skills

Earn a career certificate

Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.

Get a head start on your degree

When you complete this Professional Certificate, you may be able to have your learning recognized for credit if you are admitted and enroll in one of the following online degree programs.¹

 
ACE Logo

This Professional Certificate has ACE® recommendation. It is eligible for college credit at participating U.S. colleges and universities. Note: The decision to accept specific credit recommendations is up to each institution. 

Instructor

 Microsoft
238 Courses1,720,608 learners

Offered by

Microsoft

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Frequently asked questions

¹ Median salary and job opening data are sourced from Lightcast™ Job Postings Report. Content Creator, Machine Learning Engineer and Salesforce Development Representative (1/1/2024 - 12/31/2024) All other job roles (8/1/2024 - 8/1/2025)