The Microsoft Team Management Professional Certificate prepares you to lead teams, manage performance, and coordinate day-to-day operations in digital work environments. Organizations rely on managers who can translate priorities into structured team activity, maintain accountability, and guide teams through evolving demands.
Designed for aspiring team leaders and first-line managers, this program builds practical capability to guide communication, support employee development, monitor performance, and coordinate operational work.
You will learn to lead structured meetings, communicate expectations clearly, and conduct coaching and feedback conversations. You will also develop the ability to align team goals with organizational priorities, monitor performance using defined indicators, and manage accountability across team members.
As the program progresses, you will build operational capability by planning work, allocating resources, and addressing performance issues. You will also learn to guide teams through change and reinforce behaviors that sustain performance.
Through applied scenarios and practical activities, you will manage team communication, performance, and coordination using Microsoft tools such as Teams and OneNote.
By completing this program, you will strengthen your readiness for team leader and first-line manager roles, with the ability to guide team activity, manage performance, and support continuous improvement.
Applied Learning Project
You will complete applied projects that reflect common team management responsibilities.
In the Team Performance Project, you will review performance indicators, analyze workload distribution, and identify the causes of missed targets. You will recommend actions to improve alignment, accountability, and team outcomes.
In the Change Leadership Project, you will guide a team through the introduction of a new process. You will define a structured communication approach, address team concerns, and recommend actions that support adoption while maintaining engagement.
These projects focus on managerial reasoning and decision-making. You will work with realistic scenarios, team data, and workplace constraints to produce structured outputs that reflect how managers evaluate performance and guide teams in practice.
Each project produces practical artifacts that can be used to demonstrate your approach to managing performance, communication, and change in professional contexts.
