By the end of the specialization, you will be able to: Assess conflict types and identify the needs and responses of all conflicting parties. Identify when conflicts arise and manage them in multiple settings. Respond to conflict appropriately and brainstorm for solutions you can follow through on. Prepare for negotiations by finding alternatives and making offers to reach the best solution for all involved.
Conflict Management For Everyone Specialization
Conflict Management For Everyone Specialization
Conflict Management For Everyone. Do you want to identify conflicts and the way people will respond? Do you struggle with managing and finding solutions for conflicts in various settings? Do you want to negotiate and find the best solution for everyone involved? In this Conflict Management specialization, learn to discover conflict modes and types, choose approaches to resolution and find the best outcome for all parties.
Instructor: CareerCatalyst
Included with 
Get in-depth knowledge of a subject
(20 reviews)
Beginner level
No prior experience required
1 month at 10 hours a week
Flexible schedule
Earn a career credential
Share your expertise with employers
Get in-depth knowledge of a subject
(20 reviews)
Beginner level
No prior experience required
1 month at 10 hours a week
Flexible schedule
Earn a career credential
Share your expertise with employers
What you'll learn
Skills you'll gain
- Communication
- Brainstorming
- Collaboration
- Verbal Communication Skills
- Composure
- Social Skills
- Follow Through
- Empathy
- Emotional Intelligence
- Interpersonal Communications
- Negotiation
- Conflict Management
- Strategic Planning
- Contingency Planning
- De-escalation Techniques
- Active Listening
- Tactfulness
- Expectation Management
- Communication Strategies
- Interviewing Skills
What’s included
Shareable certificate
Add to your LinkedIn profile
Taught in English
practice exercises
Advance your subject-matter expertise
- Learn in-demand skills from university and industry experts
- Master a subject or tool with hands-on projects
- Develop a deep understanding of key concepts
- Earn a career certificate from Arizona State University
Specialization - 4 course series
What you'll learn
Skills you'll gain
Decision Making, Interviewing Skills, Conflict Management, Communication, Interpersonal Communications, Empathy, and Active Listening
What you'll learn
Skills you'll gain
Tactfulness, Composure, De-escalation Techniques, Recognizing Others, Verbal Communication Skills, Empathy, Concision, Communication Strategies, Communication, Conflict Management, Emotional Intelligence, Social Skills, and Interpersonal Communications
What you'll learn
Skills you'll gain
Negotiation, Communication, Collaboration, Planning, Research, Analysis, Conflict Management, Strategic Planning, Active Listening, and Contingency Planning
What you'll learn
Skills you'll gain
Communication, Conflict Management, Creative Problem-Solving, Honesty, Expectation Management, Problem Solving, Brainstorming, Follow Through, Collaboration, Negotiation, and Emotional Intelligence
Earn a career certificate
Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.
Instructor
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Frequently asked questions
No, you do not need to take the courses in a specific order.
This course is completely online, so there’s no need to show up to a classroom in person. You can access your lectures, readings and assignments anytime and anywhere via the web or your mobile device.
Yes! To get started, click the course card that interests you and enroll. You can enroll and complete the course to earn a shareable certificate. When you subscribe to a course that is part of a Specialization, you’re automatically subscribed to the full Specialization. Visit your learner dashboard to track your progress.
More questions
Financial aid available,