The GenAI for Business Process Automation Specialization equips business professionals, analysts, and career switchers with practical, no-code AI automation skills—no prior AI experience required.
In this specialization, you’ll explore how generative AI can transform business workflows—from drafting emails and processing documents to building smart automation systems that operate independently.
Over three courses, you’ll:
Build a strong foundation in prompt engineering and AI-powered task automation
Create multi-step workflows using no-code tools like Zapier, ChatGPT, Gemini, and Claude
Design and deploy AI agents that can analyze inputs, make decisions, and take action, just like a virtual teammate
Unlike coding-heavy AI programs, this specialization focuses on real-world business use cases. You’ll work with scenarios like customer communication, internal task routing, and operational efficiency, and apply what you learn immediately in your current role.
Throughout the program, you’ll develop a portfolio of working automations to showcase your skills to employers. You’ll gain the confidence to analyze workflows, identify automation opportunities, and deliver end-to-end AI-powered solutions.
Whether you’re looking to transition into roles like AI Automation Specialist, Business Process Analyst, or Digital Transformation Consultant—or simply want to future-proof your career—this program gives you the tools to lead with AI.
Applied Learning Project
Through hands-on projects and practical labs, you’ll develop the skills to design, build, and deploy generative AI-powered automations that address real business needs.
You’ll start by creating a simple automated workflow to solve a common workplace task using generative AI. You’ll then advance to building more sophisticated, multi-step automations that apply conditional logic, data extraction, and dynamic content generation. In the final course, you’ll design and implement an AI agent using no-code platforms—an intelligent system capable of independently handling tasks, making decisions, and interacting with multiple tools or data sources.
You’ll work with industry-standard platforms like ChatGPT, Zapier, and other AI tools to build a portfolio of 3–5 working automations. By the end of the program, you’ll be able to identify automation opportunities, design intelligent solutions, and implement AI-driven improvements across a variety of business functions.
