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GenAI for Sales: Prospecting, Pitching, and Growth Specialization

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Coursera

GenAI for Sales: Prospecting, Pitching, and Growth Specialization

Fill Your Pipeline Faster with GenAI.

Master AI-powered prospecting, lead qualification, and outreach that converts for SDRs and BDRs.

Starweaver
Angelo Paolillo
Christopher Klaus

Instructors: Starweaver

Included with Coursera Plus

Get in-depth knowledge of a subject

from 60 reviews of courses in this program

Intermediate level

Recommended experience

4 weeks to complete
at 10 hours a week
Flexible schedule
Learn at your own pace
Get in-depth knowledge of a subject

from 60 reviews of courses in this program

Intermediate level

Recommended experience

4 weeks to complete
at 10 hours a week
Flexible schedule
Learn at your own pace

What you'll learn

  • Apply GenAI tools to automate lead scoring, segmentation, and qualification using OpenAI GPT, Google Gemini, and AI-powered CRM workflows.

  • Interpret conversational AI signals from discovery calls to assess deal momentum, qualify opportunities, and make evidence-based next-step decisions.

  • Create AI-powered sales proposals, presentations, and visual graphics using Microsoft Copilot, Claude AI, and Canva to win more deals.

  • Use GenAI for business development and market research to identify growth opportunities and build data-driven outreach and pipeline strategies.

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Taught in English
Recently updated!

June 2026

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Specialization - 10 course series

GenAI for Sales Teams

GenAI for Sales Teams

Course 1, 3 hours

What you'll learn

  • Examine the capabilities and potential applications of Generative AI (GenAI) across different sales functions.

  • Analyze real-world examples of how sales teams are currently using GenAI to enhance productivity, efficiency, and innovation.

  • Develop strategies to responsibly integrate GenAI into sales practices while maintaining appropriate human oversight and accountability.

Skills you'll gain

Category: Responsible AI
Category: AI Personalization
Category: Customer Engagement
Category: Sales Management
Category: Generative AI Agents
Category: General Sales Practices
Category: Sales Enablement
Category: Data-Driven Decision-Making
Category: Sales
Category: AI Integrations
Category: Sales Operations
Category: AI Enablement
Category: Sales Process
Category: Sales Development
Category: Large Language Modeling
GenAI for Sales Development Representatives

GenAI for Sales Development Representatives

Course 2, 3 hours

What you'll learn

  • Identify the capabilities of GenAI relevant to sales tasks.

  • Evaluate the results of GenAI implementations in sales scenarios.

  • Compare and contrast the risks, challenges, and ethical considerations of using GenAI in sales.

Skills you'll gain

Category: Lead Generation
Category: Sales
Category: Responsible AI
Category: Customer Engagement
Category: General Sales Practices
Category: Sales Management
Category: Sales Development
GenAI for Lead Scoring and Identification

GenAI for Lead Scoring and Identification

Course 3, 4 hours

What you'll learn

  • Apply best practices and ethical considerations into your AI-based solutions and automations.

  • Build AI-powered tools for lead scoring, segmentation, and identification tasks using advanced GenAI platforms.

  • Apply prompt engineering techniques to effectively communicate with AI models in lead evaluation contexts.

  • Apply key concepts of GenAI and Large Language Models (LLMs) based tools for automating lead evaluation tasks.

Skills you'll gain

Category: Prompt Engineering
Category: Lead Generation
Category: Sales Process
Category: OpenAI
Category: ChatGPT
Category: Automation
Category: Marketing Automation
Category: Data Ethics
Category: Responsible AI
Category: Google Gemini
Category: Generative AI
AI Tools for Seller

AI Tools for Seller

Course 4, 2 hours

What you'll learn

Skills you'll gain

Category: Real Time Data
Category: Responsible AI
Category: Data-Driven Decision-Making
Category: Customer Insights
Category: Sales
Category: Sales Support
Category: Customer and Client Support
Category: Analysis
Category: Decision Support Systems
Category: Taking Meeting Minutes
Category: B2B Sales
Category: Customer Engagement
Category: Consultative Selling
Category: AI Enablement
Category: Sales Training
Category: Artificial Intelligence
Category: Sales Enablement
Category: Decision Intelligence
Category: Accountability
Category: Decision Making

What you'll learn

  • Explore the fundamentals of GenAI in sales and analyze its role in transforming lead qualification processes.

  • Apply GenAI-driven lead scoring concepts and implement GenAI techniques to prioritize high-value leads effectively.

  • Optimize lead qualification processes by integrating GenAI-driven automation to scale efficiency and accuracy in sales workflows.

  • Formulate a GenAI-driven lead qualification strategy using data sources, performance metrics, and AI-powered decision-making.

Skills you'll gain

Category: Prospecting and Qualification
Category: Automation
Category: Workflow Management
Category: Lead Generation
Category: Data-Driven Decision-Making
Category: Sales Strategy
Category: Predictive Modeling
Category: AI Integrations
Category: General Sales Practices
Category: Sales Management
Category: Sales Process
Category: Customer Relationship Management (CRM) Software
Category: Case Studies
Category: Inside Sales
Category: HubSpot CRM
Category: Email Automation
Category: Sales Prospecting
Category: Sales

What you'll learn

  • Apply a sales methodology using Copilot

  • Tailor content on product and customer data

  • Model an economic offer with Copilot

Skills you'll gain

Category: Microsoft Copilot
Category: Microsoft PowerPoint
Category: Storytelling
Category: Product Knowledge
Category: Solution Selling
Category: Value Propositions
Category: Productivity Software
Category: Sales Presentations
Category: Sales
Category: Presentations
Category: Generative AI
Category: Sales Process
Category: Business Modeling
Category: Prompt Engineering
Category: Data Import/Export
GenAI for Sales Proposals and Presentations

GenAI for Sales Proposals and Presentations

Course 7, 4 hours

What you'll learn

  • Synthesize AI-generated market research to formulate data-driven sales strategies and proposal outlines.

  • Design personalized, proposals and presentations using AI-assisted storytelling techniques.

  • Evaluate sales materials using AI-powered design and optimization tools.

  • Create advanced sales proposals and presentations using AI techniques.

Skills you'll gain

Category: Proposal Development
Category: Market Research
Category: Sales Process
Category: AI Personalization
Category: Presentations
Category: Sales Strategy
Category: Proposal Writing
Category: Storytelling
Category: Data Storytelling
Category: AI Integrations
Category: Microsoft PowerPoint
Category: Anthropic Claude
Category: Sales Presentation
Category: Data-Driven Decision-Making
Category: Sales Presentations

What you'll learn

  • Create a customizable Target Market Analysis Graphic

  • Create a customizable workflow graphic for a cloud-based Customer Relationship Management system

  • Create a customizable sales data graphic

Skills you'll gain

Category: Sales Presentations
Category: Content Creation
Category: Market Analysis
Category: User Accounts
Category: Graphic Design
Category: Data Visualization
Category: Target Market
Category: Sales
Category: Sales Process
Category: Customer Relationship Management (CRM) Software
Category: Presentations
GenAI for Biz Dev: Identifying Growth Opportunities

GenAI for Biz Dev: Identifying Growth Opportunities

Course 9, 5 hours

What you'll learn

Skills you'll gain

Category: Market Opportunities
Category: Competitive Analysis
Category: Trend Analysis
Category: AI Integrations
Category: Sustainable Business
Category: Market Analysis
Category: Business Development
Category: Generative AI
Category: Strategic Planning
Category: Business Strategy
Category: Market Research
Category: Market Trend
Category: Data-Driven Decision-Making
Category: Strategic Thinking
Category: Business Intelligence
Category: Forecasting
Sales Analysis with Claude

Sales Analysis with Claude

Course 10, 6 hours

What you'll learn

  • Explain AI-generated market insights to formulate data-driven sales strategies.

  • Analyze customer profiles and pain points to design personalized sales communications.

  • Evaluate complex sales data to extract actionable insights and predict future trends.

  • Design customer journey maps to optimize touchpoints throughout the sales cycle.

Skills you'll gain

Category: Sales Strategy
Category: Customer Analysis
Category: Analysis
Category: Anthropic Claude
Category: Customer Insights
Category: AI Personalization
Category: Customer experience improvement
Category: Sales
Category: Market Analysis
Category: Data-Driven Decision-Making
Category: Personalized Campaigns
Category: Forecasting
Category: Trend Analysis
Category: Inside Sales
Category: Sales Enablement
Category: Sales Development
Category: Sales Management
Category: Market Trend
Category: Sales Process
Category: Customer experience strategy (CX)

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Instructors

Starweaver
Coursera
567 Courses1,136,403 learners
Angelo Paolillo
48 Courses422,636 learners
Christopher Klaus
Coursera
16 Courses17,232 learners

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Coursera

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