Are these courses taught by experts?

<text variant="body1">Yes, Microsoft Copilot for Sales Subject Matter Experts.

Is this course really 100% online? Do I need to attend any classes in person?

This course is completely online, so there’s no need to show up to a classroom in person. You can access your lectures, readings and assignments anytime and anywhere via the web or your mobile device.

Can I just enroll in a single course?

Yes! To get started, click the course card that interests you and enroll. You can enroll and complete the course to earn a shareable certificate. When you subscribe to a course that is part of a Specialization, you’re automatically subscribed to the full Specialization. Visit your learner dashboard to track your progress.

Is financial aid available?

Yes. In select learning programs, you can apply for financial aid or a scholarship if you can’t afford the enrollment fee. If fin aid or scholarship is available for your learning program selection, you’ll find a link to apply on the description page.

Can I take the course for free?

No, you cannot take this course for free. When you enroll in the course, you get access to all of the courses in the Specialization, and you earn a certificate when you complete the work. If you cannot afford the fee, you can apply for financial aid.

Will I earn university credit for completing the Specialization?

This Specialization doesn't carry university credit, but some universities may choose to accept Specialization Certificates for credit. Check with your institution to learn more.

Generative AI for Sales Professionals Specialization

Generative AI for Sales Professionals Specialization

Unlock your AI-powered efficiency and innovation. Boost sales, close deals faster! Learn Copilot to supercharge your productivity, personalize pitches, and skyrocket your success.

Instructor: Microsoft

Included with Coursera Plus

Learn more

3 course series

Get in-depth knowledge of a subject

4.2

(14 reviews)

Beginner level

Recommended experience

1 month at 5 hours a week

Flexible schedule

Earn a career credential

Share your expertise with employers

3 course series

Get in-depth knowledge of a subject

4.2

(14 reviews)

Beginner level

Recommended experience

1 month at 5 hours a week

Flexible schedule

Earn a career credential

Share your expertise with employers

What you'll learn

Master Copilot: Understand its features and apply AI capabilities effectively.
Personalize Interactions: Create tailored emails and manage sales meetings efficiently.
Leverage Customer Data: Utilize customer insights for personalized engagement and strategic planning.
Optimize Sales Performance: Employ Copilot for forecasting, pipeline management, and future-proofing your sales strategy.

Overview

Unlock Your Full Sales Potential with AI

The sales landscape is evolving rapidly, driven by advancements in artificial intelligence. To thrive in this competitive market, sales professionals must harness the power of AI to optimize their performance and drive growth. Our Copilot for Sales Specialization equips you with the essential skills and knowledge to excel.

By mastering Copilot, you'll gain a competitive edge by:

Deepening customer understanding: Create highly detailed customer profiles to tailor your approach.
Optimizing lead generation: Identify and qualify high-potential leads efficiently.
Crafting compelling content: Generate engaging content that resonates with your target audience.
Automating repetitive tasks: Free up time to focus on building relationships and closing deals.
Making data-driven decisions: Leverage AI insights to forecast trends, identify opportunities, and inform your sales strategy.

This specialization goes beyond theoretical knowledge, providing practical training and real-world applications. You'll learn how to seamlessly integrate Copilot into your daily workflow and measure the impact of your AI-driven strategies.

Don't miss this opportunity to future-proof your sales career. Enroll now and unlock your full potential with our Copilot for Sales Specialization. No prerequisites required.

What’s included

Shareable certificate

Add to your LinkedIn profile

Taught in English

32 practice exercises

Advance your subject-matter expertise

Learn in-demand skills from university and industry experts
Master a subject or tool with hands-on projects
Develop a deep understanding of key concepts
Earn a career certificate from Microsoft

Specialization - 3 course series

Copilot for Sales

Course 16 hours4.6 (10 ratings)View course

What you'll learn

This introductory course provides a comprehensive overview of Copilot for Sales, Microsoft's AI-powered sales assistant. You will learn how Copilot can revolutionize your sales process by automating tasks, providing insights, and streamlining communication. Through hands-on exercises and real-world scenarios, learners will learn to effectively utilize Copilot for email drafting, meeting management, content creation, and knowledge retrieval, ultimately enhancing productivity and driving sales growth.

Skills you'll gain

Microsoft Copilot, Sales Presentation, Email Automation, Meeting Facilitation, Customer Relationship Building, Sales Enablement, Automation, Generative AI Agents, Customer Communications Management, Microsoft Teams, Microsoft 365, Taking Meeting Minutes, Negotiation, Verbal Communication Skills, Microsoft Outlook, and Sales Process

Customer Data, Analytics, and Segmentation

Course 25 hoursView course

What you'll learn

This course dives deep into Copilot's capabilities for leveraging customer data. You will explore connecting, enriching, and analyzing customer information to gain valuable insights into behaviors, preferences, and potential opportunities. You will learn how to personalize interactions, identify high-potential leads, and measure sales performance using Copilot's data-driven tools. This course is essential for sales professionals who want to harness the power of customer data to drive personalized engagement and maximize sales success.

Skills you'll gain

Data Integration, Data Cleansing, Data Quality, Customer Data Management, Data-Driven Decision-Making, Predictive Analytics, Customer Insights, Microsoft Copilot, Analytics, Data Management, AI Personalization, Sales Management, Sales Pipelines, Customer Relationship Management (CRM) Software, Sales, Personalized Service, Sales Strategy, and Customer Analysis

Beyond the Basics: Expand Your Copilot for Sales Expertise

Course 35 hoursView course

What you'll learn

Designed for experienced Copilot users, this course comprehensively examines advanced features, integrations, and the future of AI in sales. You will learn how to fine-tune Copilot for specific use cases, leverage it for sales forecasting and pipeline management, and integrate it with a wider range of Microsoft and third-party tools. Additionally, the course explores emerging AI trends and ethical considerations, equipping participants with the knowledge to stay ahead of the curve and use AI responsibly in their sales strategies.

Skills you'll gain

Microsoft Copilot, Sales Strategy, Forecasting, Responsible AI, Sales Pipelines, Microsoft 365, Data Management, Data Integration, Sales Management, Artificial Intelligence, Time Series Analysis and Forecasting, Sales Enablement, Sales, and Enterprise Sales

Earn a career certificate

Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.

Instructor

Microsoft

239 Courses1,929,390 learners

Offered by

Microsoft

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Frequently asked questions

This program is designed for sales professionals at all levels, including sales managers, sales representatives, and anyone looking to enhance their sales skills using advanced AI tools. Whether you are just starting your sales career or are an experienced professional seeking to stay ahead of the curve, this program offers valuable insights and practical skills to revolutionize your sales process.

No specific background knowledge is necessary to enroll in this program. However, a basic understanding of sales processes and familiarity with sales tools will be beneficial. The courses are structured to accommodate learners at different stages, providing foundational knowledge for beginners and advanced features for experienced users.

The program is designed to be engaging and interactive, minimizing extensive reading. It includes video lectures, hands-on exercises, and real-world scenarios to ensure practical learning. While some reading materials are provided for deeper understanding, the focus is on interactive and applied learning experiences.

Generative AI for Sales Professionals Specialization

What you'll learn

Overview

Skills you'll gain

Tools you'll learn

What’s included

Advance your subject-matter expertise