Generative AI is poised to become one of the most disruptive technologies of our generation. In this course series, you will better understand how generative AI works, what we can learn from disruptive technologies of the past, and the role AI may play in workplaces in the future. In “Navigating Disruption: Generative AI in the Workplace”, you’ll explore how artificial intelligence is set to influence various industries and jobs, and how you can ensure generative AI tools are used responsibly in your workplace.

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Navigating Disruption: Generative AI in the Workplace Specialization
How AI is shaping the workplace. Learn the basic functions of generative AI and how it will impact workplace tasks, jobs, the labor market, and organizational strategy.

Instructor: Josh Pasek
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What you'll learn
Gain perspective on the strengths and limitations of generative AI in the workplace
Understand the ways that generative AI will shape jobs and workplace tasks
Understand the implications of implementing generative AI in a changing workplace
Forecast the risks implicated in the adoption of generative AI across domains
Overview
Skills you'll gain
- Data Security
- Human Resources
- Journalism
- Regulatory Requirements
- Labor Relations
- Risk Management
- Personally Identifiable Information
- Automation
- Workforce Management
- Large Language Modeling
- Organizational Development
- Data Ethics
- Law, Regulation, and Compliance
- Business Ethics
- Policy Development
- Artificial Intelligence
- Generative AI Agents
Tools you'll learn
What’s included

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Advance your subject-matter expertise
- Learn in-demand skills from university and industry experts
- Master a subject or tool with hands-on projects
- Develop a deep understanding of key concepts
- Earn a career certificate from University of Michigan

Specialization - 4 course series
What you'll learn
Explain the basics of generative AI tools
Compare the effects of generative AI to earlier technological advances
Identify the key accomplishments and limitations of generative AI tools
Identify basic strategies for writing prompts for generative AI
Skills you'll gain
What you'll learn
Classify key ways that AI might influence workplace tasks
Highlight the impact of generative AI for different types of work
Examine the appropriate use cases for generative AI
Discuss how AI might change the distributions of tasks within jobs
Skills you'll gain
What you'll learn
Identify ways generative AI might alter managerial work
Anticipate challenges that generative AI can pose for workers and management
Forecast implications of AI for interactions between companies and customers
Explore generative AI’s influence on who takes responsibility for AI products and worker’s autonomy
Skills you'll gain
What you'll learn
Identify ways generative AI algorithms can lead to biases in decision-making
Anticipate implications of a lack of algorithmic transparency for decision-making
Plan proactively to protect data security and user privacy
Consider ethics at every stage of the generative AI decision-making process
Skills you'll gain
Earn a career certificate
Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.
Instructor

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Frequently asked questions
There are no formal requirements to take this specialization
It is recommended that learners take this specialization in order
This course is completely online, so there’s no need to show up to a classroom in person. You can access your lectures, readings and assignments anytime and anywhere via the web or your mobile device.
More questions
Financial aid available,