Good Content

AMAZING

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An epitome of archaic executive management training in academia; little regard for ethics, responsibility or accountability and more towards individual egoism and gamesmanship. For those pursuing entry into the C-level echelons of corporate America, this course is for you. Also, when the head of Human Resources for J.P. Morgan contributes to this course, one can easily understand why Wall Street can get away almost collapsing America's economy and not be held accountable for it. Read Nicolo Machiavelli's The Prince instead.

Low on actionable content. Was looking for some specific tactics to use, but even though the course syllabus refers to tactical information on influencing people, it lacked any specificity to make it useful.

I spent precious time to eventually figure out that this course costs money on top of the already running coursera fee. What a waste.

uses a dictionary and misreads a definition on the page. also presents mostly psych 101 content.

no me gusto el curso por que esta en ingles lastimosamente no puse cuidado y me inscribí en el

one of the worst course ever

mind-numbingly boring

Key Principles of Influence: Trust and Credibility: Before you can influence people, you need to establish trust. People are more likely to be influenced by someone they trust and respect. Your actions must align with your words, and you should maintain consistency in your behavior. Being a role model or demonstrating integrity is crucial for gaining trust. Understand the Person’s Needs and Concerns: To influence effectively, you must understand the individual or group you are trying to influence. What are their motivations, fears, and values? Tailoring your approach based on this understanding helps make your arguments more compelling. Appeal to Logic and Emotion: Logical appeal: Use well-reasoned arguments and evidence to support your point. This is critical when influencing in professional settings or making decisions based on facts. Emotional appeal: People’s decisions are often influenced by emotions. Understanding and tapping into emotional drivers (like empathy or fear of loss) can be a powerful way to sway decisions. Reciprocity: People are more likely to help or agree with someone who has helped them in the past. If you’ve given something (whether it's support, advice, or a small favor), others will feel a natural obligation to return the favor. Scarcity: The principle of scarcity plays on the idea that people value things more when they believe they are rare or limited in availability. Using this principle effectively can make your offer seem more attractive or urgent. Social Proof: People tend to follow the behavior of others, especially in situations of uncertainty. If others around them are endorsing your idea or action, they are more likely to agree with you. Commitment and Consistency: Once people make a commitment (even a small one), they are more likely to act in ways that align with that commitment. If you can get someone to agree to a small step, they will be more likely to continue with larger actions. Influencing Tactics: Here are three specific tactics you can use to influence others effectively: 1. Building Relationships and Trust (Credibility and Likability): Tactic: Build a rapport with the person or group you’re trying to influence. This can be done by showing interest in their concerns, acknowledging their expertise, and finding common ground. In diplomatic or leadership contexts, building trust is often the foundation of influence. Why it works: People are more likely to be influenced by those they trust and have positive relationships with. Trust is foundational to influence, especially in sensitive matters like political recognition or complex negotiations. Example: When trying to influence decision-makers about Kosovo’s recognition at the UN, you would focus on developing personal relationships with diplomats from key countries. Understanding their positions, concerns, and the broader political landscape will make your appeal more effective. 2. Use of Social Proof (Demonstrating Widespread Support): Tactic: Show that others are already on board with your ideas or objectives. This could include presenting evidence of public support, endorsements from respected figures, or references to successful outcomes from similar efforts. Why it works: People tend to follow the actions of others, particularly when they are uncertain. If influential people or organizations support your cause, others will be more likely to follow suit. Example: You could highlight countries that have already recognized Kosovo’s independence, or reference international organizations that are pushing for its recognition in global forums. The more you can show that your proposal has broad support, the more likely others will follow. 3. Appealing to Authority (Leveraging Expertise and Credibility): Tactic: Cite the authority of experts, respected institutions, or established processes that support your position. In negotiations, aligning with internationally recognized entities can lend credibility to your argument. Why it works: People are more likely to be influenced by figures or institutions that have recognized authority, especially when dealing with complex issues or where uncertainty exists. Example: To influence those resisting Kosovo’s recognition, you could refer to international law experts, human rights organizations, or reports from bodies like the European Union or the United Nations that support Kosovo’s sovereignty. Quoting reputable sources will help to strengthen your position. Application to Kosovo’s Recognition and the Missing Persons Issue: Given the situation involving Kosovo’s international recognition and the search for missing persons, these tactics can be strategically applied: Building Relationships and Trust: Engage in direct conversations with diplomats or UN officials to understand their concerns and counter any misconceptions they may have about Kosovo’s stability, governance, or human rights situation. Establishing personal rapport with key influencers can create goodwill and open doors for more constructive dialogue. Social Proof: Showcase the growing support for Kosovo’s recognition among member states and global organizations, such as the EU and the UNHCR, and highlight the success of other newly recognized nations. This will increase the pressure on resistant countries to join the consensus. Appealing to Authority: Leverage the expertise of institutions like the European Court of Human Rights and EULEX (European Union Rule of Law Mission in Kosovo), which have worked to address issues surrounding the missing persons. Citing these sources in diplomatic discussions can lend weight to your arguments. If you have the support of recognized humanitarian organizations or peacekeeping bodies, their endorsement can help push forward the recognition agenda and ensure justice for the missing. By using these tactics thoughtfully, you can increase the likelihood of achieving Kosovo’s recognition and ensuring justice for the families of the missing, driving forward your broader diplomatic and humanitarian goals.

The University of Michigan's course on Coursera was highly effective in my journey of People Management. The course provided comprehensive knowledge on various topics related to managing individuals and teams, equipping me with practical skills and strategies. The instructors were knowledgeable and engaging, offering valuable insights and real-world examples. The interactive nature of the course, including quizzes and assignments, helped solidify my understanding and apply the concepts to real-life scenarios. Overall, the University of Michigan's course on Coursera greatly enhanced my competence in effectively managing people.

The "Influencing People" course offered by the University of Michigan on Coursera is an insightful exploration of the art and science of persuasion. The course is well-structured, with a blend of theoretical frameworks and practical applications that make it highly relevant for anyone looking to enhance their influencing skills in personal or professional contexts.

Un excelente curso solo un único comentario, no todos los alumnos tenemos un pleno conocimeinto en el idioma ingles, lo que hace que algunas interacciones nos sean más complejas, suguiero que sea mas fácil para es ese tema, pero de manera general es un excelnte curso rompe con lo tradicional y con muchos paradigmas, dandonos una mayor perspectiva de las coas.

This was my first online course and the experience was outstanding. Learned so many new things. I would recommend it to everyone because it helped us to learn how we are getting influenced by everyone.

Thanks you University Of Michigan for creating a such an amazing course and Thank you coursera for providing me opportunity explore this course.

This course is amazing. I've only been through the first week, but I've already learned more than my actual classes at school. It has given me a different perspective on power. I have already found this information useful in my current office and will be incredibly valuable when I am put into a leadership position. Thank you!

One of the best course I have taken with Coursera thus far. This course has opened my understanding to the real meaning of influence and how it applies in general. I recommend it to anyone who struggles with self-confidence, it will definitely give you a healthier comprehension on leadership and BOOST your inner power!

The course is great one as this helps people to learn techniques one can apply to influence others so that their view point is considered and also facilitates them to be part of a recognized group. The course teaches persons as how not to get affected by manipulative influence from others and protect their interests.

I really enjoyed this course. Delivery was brilliant with good examples and short videos references that helped bring the material to life. It showed how its relevant to our everyday lives and how to not only build ones own sources of power and influence but to also help prevent others unwanted influence on us.

I really want to continue enrolling in Michigan State University after having this course such attractive, I also would consider this university for my master degree.

I love that this is not a theorethical course, this has so many examples, so many practical tips, this is what I consider as strong in the course.

It is a great opportunity to learn the basics of how to exert influence and how to shield yourself from others' influence. I had the chance to have two very knowledgeable and well grounded professors on this subject that articulate very well, thus make it possible for any foreigner to follow easily the courses.

Hello. I Founder of a Startup in the IT sector in Delaware, America. I have a mobile application called Favoritan: Just Favorites, available in Android and iOS stores. I hope to grow my Startup with the "Influencing People" course. Thank you for everything, Mr. Maxim Sytch.

I really enjoyed this course and the overall specialization. Both instructor Scott and Maxim shared very valuable knowledge, skills, and experience.

For anyone who is looking to become a Leader, I would recommend this course and specialization.

I found the course to be incredibly informative and well-structured, and I learned a lot from it. The materials and resources provided were comprehensive and easy to follow, and the online platform was user-friendly and intuitive.

The course shared very helpful information regarding being influenced and to influence addressing also the topic of manipulation vs. influence. I have been reminded of known and but also got new very useful information.